Commercial Service
Commercial Preventive Maintenance Contracts
A PM contract turns your dock and door budget from surprise emergencies into a line item — and gets you priority dispatch when something does break.
- Quarterly, semi-annual, or annual visit cadence
- Priority dispatch on emergency calls
- Cycle-count logging for high-use doors
- Written condition report after every visit
What's included
- Visual and functional inspection of each door and operator
- Lube of hinges, bearings, and rollers
- Torque check on all fasteners
- Cable, spring, and bearing wear assessment
- Safety-reverse and photo-eye test
- Written condition report by door / dock position
How it works
Step 1
Audit
First visit is a full inventory — every door, gate, and dock gets a baseline record.
Step 2
Cadence
Visit frequency chosen based on cycle count and facility criticality.
Step 3
Visit
Same tech (when possible), consistent report format, and no upsell theater.
Step 4
Report
Every visit documented and delivered digitally — a running maintenance history you can hand to insurance.
What a contract actually prevents
Almost nothing on a commercial door fails without warning. Chains run slack, limits drift, bearings start to sing, seals harden, a leveler lip gets stiff. Every one of those is visible on a scheduled visit and invisible on a Tuesday morning when the bay stops. A contract is not insurance against bad luck — it is catching the warnings somebody has to be there to see.
Priced per opening, on your cycle
We price per door, gate or dock position rather than per site, so you are not paying for openings that barely move. Quarterly suits a multi-shift distribution facility, half-yearly suits most retail and light industrial, annual suits a low-traffic building. We will tell you which your site actually needs rather than selling the frequency that bills best.
Priority dispatch is the part that matters
Contract sites go to the front of the queue when something does fail, which on a distribution facility is worth more than the servicing itself. It is the difference between a bay back in service the same morning and one waiting behind three other calls.
One schedule across doors, gates and docks
Most facilities have their overhead doors on one contract, the gate on another and the dock equipment on a third, all with different visit dates. We cover the lot on one schedule and one invoice, which means one set of records for your compliance file and one number to ring.
Schedule around season, not around the calendar
For most facilities in this market the load is not even across the year. The retail and restaurant blocks on Venice Avenue and St. Armands, the resorts and clubs on Longboat Key and Anna Maria, and anything else serving the seasonal population run hardest from January to April, and that is the worst possible window to take an opening out of service. We set contract visits to land in the quiet months so the openings that carry season go into it freshly serviced, and we keep the heavier work — spring sets at their cycle limit, leveler rebuilds — out of the months when you cannot spare the position.
Facilities we service
Frequently asked questions
What's included in a standard PM visit?+
Visual inspection, lubrication, fastener torque, balance test, cable and spring wear check, safety-device test, and a written report per door.
Does a PM contract include repairs?+
PM covers labor for the inspection and adjustment. Wear parts and repairs are billed separately at contract-rate labor (lower than emergency-call rate).
How does priority dispatch work?+
PM customers jump the queue. On an emergency, we roll to your facility first, ahead of one-off service calls.
Other commercial services
Commercial Sectional Doors
Insulated and non-insulated commercial sectional overhead doors — sales, install, and swap-outs for warehouses, showrooms, and mixed-use bays.
See detailsRolling Steel Doors
Coiling rolling steel service doors for loading docks, storage bays, and security openings. Sales, install, motor swaps, and spring re-tensioning.
See detailsHigh-Cycle Springs & Bearings
Torsion spring, cable, and bearing rebuilds sized for 25k/50k/100k cycle service — for facilities that can't afford a spring break.
See detailsCommercial Operators & Openers
Jackshaft, trolley, gear-head, and hoist operators — properly sized for commercial doors so the motor outlives the door.
See detailsOn the Job
Preventive Maintenance Contracts, on real sites.
Our own photographs from jobs of this type. Call dispatch and we will tell you what your opening needs.