“Spring snapped on a Saturday morning and they had a tech at our PGI home before lunch. Honest pricing, no upsell, door is quieter than it was new.”
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Garage Door Cable Repair & Replacement
Frayed, snapped, or off the drum — cables replaced in pairs and re-spooled, with the spring and balance checked.
- Lifetime Cable Warranty
- Pair Replacement Standard
- Licensed & Insured
- Flat-Rate Pricing
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We fix these symptoms
If any of this sounds like your door, you're in the right place.
- Cable visibly frayed or unraveled
- Cable hanging loose at the bottom
- Door tilted on one side
- Loud snap and the door dropped on one corner
- Cable bunched up at the drum
- Cable rusted at the bottom bracket
What's included
- Pair replacement — both cables, not just the broken one
- Stainless or galvanized cables sized to your door
- Drum re-spool and set-screw torque check
- Bottom bracket inspection (safety-critical)
- Spring tension check on the same visit
- Lifetime cable warranty
How it works
Step 1
Secure
Door clamped in place before any cable is touched.
Step 2
Inspect
Bottom brackets, drums, springs, and rollers all checked for the root cause.
Step 3
Replace
Both cables swapped, drums re-spooled, tension equalized.
Step 4
Balance
Door cycled and balance-tested before we leave.
What cables actually do
Two steel cables connect the bottom of the door to the spring system through a drum. They're what lift the door — the spring is just the counterweight. When a cable frays or snaps, the door's weight shifts hard to one side, and that's how a cable problem turns into an off-track problem turns into a panel replacement.
Why pair replacement matters
Cables are sized to lift the door together. Replacing one with a fresh cable and leaving the other worn means the door pulls unevenly — the new cable carries extra load, the drums get out of sync, and you're back in a few months. We always replace in pairs.
Frequently asked questions
Why replace both cables if only one broke?+
The intact cable has the same wear, the same age, the same exposure. Replacing only the broken one means a second emergency call within months. Pair replacement is the industry standard.
Can I drive my car under a door with a snapped cable?+
Don't. The door is balanced on one cable and the spring — anything can drop it. Park outside, call us, leave it down.
What causes a cable to snap?+
Rust at the bottom bracket (water sits there), a frayed strand catching on a worn drum, or a broken spring overloading the cable for a single cycle. We diagnose the root cause, not just the symptom.
How long does cable replacement take?+
45–75 minutes for a standard residential pair. Add 30 minutes if the bottom brackets are rusted and need replacement too.
Does cable replacement need spring work too?+
Not always — but we check spring tension on every cable job, because a worn spring is the most common reason cables fail early. If the spring is also overdue, we tell you and quote both.
“Replaced a builder-grade door on our Palmer Ranch home with a Haas hurricane-rated unit. Crew was on time, clean, and walked me through the new LiftMaster app.”
“After Ian we needed a full replacement. 941 handled the insurance paperwork and had the new door installed faster than any other quote we got. Highly recommend.”
“Opener died at 9pm. They picked up the phone, set me up with a new LiftMaster the next morning. Belt drive — you can't even hear it run.”
“Cables were frayed from salt air. Tech showed me the damage, gave me a flat-rate price, done in an hour. Will only call 941 from now on.”
“Backed into my own door. They color-matched a single panel instead of selling me a whole door. Saved me thousands. Real pros.”
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